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Frequently asked questions
Yes, no single passenger can exceed 290 lbs, and the total combined passenger weight cannot exceed 600 lbs. We reserve the right to weigh all passengers to determine a safe weight and balance for the aircraft. These restrictions are subject to change based on weather conditions.
The aircraft can accommodate up to three passengers. A minimum of two passengers is required for all tours.
Your group will be separated into multiple flights.
The minimum age to fly is five and up to the pilot's discretion.
Absolutely! We want you to enjoy your experience and share it with your friends.
Flights may be cancelled up to seven days in advance with a full refund. Flights cancelled within seven days including those scheduled in that time will not be refunded. Flights cancelled due to weather will receive a full refund. No-shows will be charged in full and with no flight credit.
You may reschedule anytime up until seven days before your flight.
We will do our best to get you on the first flight available. If we are fully booked for the day and are unable to accommodate your flight, it will be treated as a no-show. We recommend arriving 15-20 minutes prior to your flight. This will allow ample time for your preflight briefing.
Inside the cabin of the helicopter is tolerable. We offer free hearing protection for those who would like it.
We closely monitor the weather for unsafe flight conditions. If flights are canceled your money will be refunded or you will have the opportunity to reschedule.
We do seat walk-up clients on a first come first serve basis but we do regularly book out so we recommend reserving your seat as soon as possible.